Questions to Ask GPS Tracking Service Providers Before Buying Devices or Software

For businesses with a fleet, no matter the size, getting the idea where your vehicles are, when they need maintenance, and how to get the optimal route to reduce travel time and cost of fuel are the main to your bottom line. GPS tracking services are the bundle of a hardware device and software that give you the clear visibility you want to track and manage your fleet efficiency while streamlining your activities/operations, reducing costs and improving revenue. A few years ago, implantation of fleet tracking was a costly investment only made by large organizations; in present, fleet tracking software is more accessible and affordable in marketing so small to big size businesses can implement easily. Before dealing with any GPS tracking service provider you should know some important things about this. If you do not know more about GPS tracking services and want to implement then keep on reading. Here is your buying guide to advise you on what to look for with these services.  Additionally, this guide answers you the common questions about the GPS fleet tracking services and basic knowledge about the main features.

Finding the right GPS services provider is not a child play.  Some important points you might have in mind that include:

•    Cost of GPS tracking system

•    24x7 customer support

•    Easy installation or without any guidance or support

•    Buying of the wrong device, leading to a messy return/exchange situation

•    Renewals of contract automatic or alerts for it –locking you into a service that is not a good way

•    Any hidden cost like installation fee, tax

•    On time delivery of product GPS Tracker or software

To avoid these main issues, there are a lot of other critical questions to ask your prospective GPS service provider before signing the deal.

Software update- how usually does the software update happen & what will be the cost of it. As technology is growing day by day so GPS tracking software and the device should improve continuously according to technology, requirements and reflect the changes in your industry.

There are mainly two kinds of software updates- Quarterly or half yearly or yearly updates-and other is frequent updates.

You should know about both of these are and which one is in your case, the fee of update and the channel for the update for you to give feedback on performance.

Is GPS software developed by a third party or their own team?

A good service provider has their own team to develop the software and device too. If they don’t have their own team then no issue in quality but sometimes you need to wait for customer support. Mean your feedback will fall on deaf ears.

Does the provider have relevant experience?

Has the service provider have experience in the same industry, business sizes, challenges and requirements like your business? You can get the idea about it by checking their clients’ reviews about products and services, by interacting with existing customers and so forth as proof.

How easy integration and compatibility with your other systems?

Integration is important for daily operations. Are they multi-users and cross devices compatible? If not, then frustrating and wastage of time. You should discuss all these points with the service provider before buying the GPS tracking services.